Some of the stories I have heard are simply amazing. I've heard multiple stories of people trying to return bowl game tickets or cancel pre-game reception attendance because of scheduling conflicts [and other stuff that is beyond comprehension]--and the people are furious and demanding if Pitt does not comply. We were doing a free event here in PHL for Pitt once and took grief because the entryway to the event was claimed to not be ADA compliant. I smiled and offered the woman her money back--which at least shut her up. Working with and for these kinds of people must be painstaking! The poor people that try to raise money for Pitt have to hear this kind of stuff so much--I actually feel sorry for them. Hail to Pitt!