Season tickets
- Thread starter Cap pitt
- Start date
If any games are cancelled you can request a refund, apply the amount toward next year or donate it to the Athletic Department. It was in an email a week or two back.
Yep, I received that email a few weeks back.....Although I’ve been thinking they should be sending out a follow-up email to update current status. I guess the holdup is.....they don’t know current status, still holding out hope for some fans in the stands?? And of course, they’re still trying to find that one OOC opponent to start the season against.
What they said in the email is below. There won't be any fans at Heinz, just hope they actually play some games. Seems written for tickets fees too, so expect they do the same thing as PSU with seat and parking donations.
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The University of Pittsburgh is working in concert with the Pittsburgh Steelers and Heinz Field on communications with the Governor’s office regarding the possible accommodation of fans for home games this season. More information is anticipated during the month of August.
In the event that any part of the 2020 season home schedule is not played, played at a reduced capacity, or played under conditions that prohibit fans from attending, ticket holders will have the following options available to them:
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The University of Pittsburgh is working in concert with the Pittsburgh Steelers and Heinz Field on communications with the Governor’s office regarding the possible accommodation of fans for home games this season. More information is anticipated during the month of August.
In the event that any part of the 2020 season home schedule is not played, played at a reduced capacity, or played under conditions that prohibit fans from attending, ticket holders will have the following options available to them:
- Donate their cost of ticket payment(s) to supporting student-athlete scholarships through the Panther Club as a tax-deductible gift or accrual of priority points
- Use amount as a payment toward 2021 football season tickets
- Request a refund for the cost of ticket payment(s)
Yeah
But they haven’t made that official or actionable yet
Which is silly .
I just reached out to them again today .
“At this point, a final decision has not yet been reached. We are waiting on information from the governor at the moment as to whether or not we will be able to have fans in the stadium. Once we have finalized information, we will be reaching out to all season ticket holders with an update, so keep an eye on your email!”
Even if they only allow 25% or limited capacity, you would think they would give people the option to get a refund on their tickets if they dont want to attend this year. I don't know how many season ticket holders there are, but think if someone wanted a refund, they would be able to sell the season tickets (or sell tickets to the general public) to someone else. There are some people that have pre-existing conditions or are in a tough economic situation right now that may not want to keep their season tickets and get the refund (and think there are some younger individuals that would have no issues picking those up, esp at limited capacity).
To pick a nit, it was technically first in an email that they sent out in early May.
I've said this before, they should have announced weeks ago (like the Stillers did) that no single game tickets that were purchased were going to be honored and they should have refunded the purchase price to those people.
And they should have sent out an email weeks ago to season ticket holders asking them if they wanted to opt out on this season (at no impact to their future standing) or if they were still interested in going to games if the day comes that they do actually play and some number of fans are allowed to attend. Most likely they would have found that much of any potential "problem" would have gone away because of the number of people opting out.
As far as I can see, there are only two reasons at this point that they haven't done that basic due diligence. One would be complete and utter incompetence, which I think is not the case with the current athletic administration, unlike some others in the past. So that leaves the other reason. If they offer people the chance to opt out and those people take it then they have to give those people their money back. And they are going to hold on to those dollars for as long as is absolutely possible.
Which is a shitty way to treat your fans.
Yeah
I reached out a few weeks ago and said we would be deferring until next season .
If college football Happens I doubt fans will be part of it
so this playing hamlet is gross.
Honestly - it turns me off
The last sentence of your last paragraph is the accurate and correct practice for any business in any sector of the economy.
Your last sentence is the majority view of how the American public views any business in any sector of the economy.
Treating your customers shitty is most certainly NOT an accurate or correct practice for businesses, and I don't think it's even remotely true to say that a majority of Americans think that businesses treat their customers that way.
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