again, i feel weird being on SMF's side here (Just kidding) but Chick Fil A does have a system in place where they push the pre order app routine. i know most fast food places have apps now but they really created and perfected this system.
The downside is, it's not just a long drive thru line but parking in designated spots waiting for food, combined with their upstream ordering and with a pretty good product, you have cars that jam up lots and roads. This happens a lot.
comparing a typical wendys/McD's drive thru to Chick Fil A is again, not even really comparable. Chick FIl A, you pretty much have to have a game plan ordering there, pre ordering. It's weird but you just cant pull up like a mcD's and just order or you really are screwed... i made the mistake once of doing this. Was in area and told my kids ill pick them up a few sandwiches. dumb me just thought i could drive up, order and go. man was i a fish out of water with this naive approach..